Try using multiple different USB cables to plug in your controller to your console if one doesn’t work. One of the cables could be bad and make your controller appear not to connect. In this instance, make sure you’re using the correct kind of cable that transmits data as well as a charge. A cable that only charges your controller won’t work for this step. Press the PS button for about three seconds to sync the controller with your console. If you’re still unable to connect, proceed to the next step.

If charging the battery did not work for you, continue to the next step. In some cases, you might discover that your battery loses its charge quickly and it may be time to get a new controller.

If that doesn’t work, continue to the next step.

Alternatively, you can turn Bluetooth on that device off. If you’re still experiencing issues, continue to the next step.

If that doesn’t solve your problem, continue to the next step.

If you’re still experiencing connection issues, you may want to try connecting your controller to a different console to see if it works. If that doesn’t work, you’ll have to talk to PlayStation’s Support Team for further assistance.

If you’re still experiencing connection issues, you may want to try connecting your controller to a different console to see if it works. If that doesn’t work, you’ll have to talk to PlayStation’s Support Team for further assistance.